1. Information We Collect
We collect information you provide directly to us:
- Account information: Username, email address, password (encrypted)
- Profile information: Full name, bio, country, skills, profile photo
- Transaction data: Payment information, order history, wallet transactions
- Communications: Messages exchanged between users on the platform
- Usage data: Pages visited, searches performed, gigs viewed
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related notifications
- Send service updates, security alerts, and support messages
- Detect and prevent fraud and abuse
- Personalize your experience on the platform
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share your information with:
- Other users: Your public profile (username, bio, skills, ratings) is visible to other users
- Payment processors: PayPal and Stripe process payments; their privacy policies apply
- Legal requirements: When required by law or to protect our rights
4. Cookies
GigFlow uses cookies and similar technologies to:
- Keep you logged in to your account (session cookies)
- Remember your preferences (e.g., dark mode)
- Analyze platform usage to improve performance
You can disable cookies in your browser settings, though this may affect platform functionality.
5. Data Security
We implement industry-standard security measures to protect your data:
- Passwords are encrypted using bcrypt hashing
- All data transmission is encrypted via HTTPS/SSL
- Payment data is processed by certified payment gateways
- Regular security audits and vulnerability assessments
No method of transmission over the Internet is 100% secure. We strive to use commercially acceptable means to protect your data but cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update inaccurate data via your profile settings
- Deletion: Request deletion of your account and associated data
- Portability: Request an export of your data
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, please contact us at admin@gigflow.com.